what elevator companies need to know about virtual dispatching
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If you’re an elevator company, virtual dispatching can be a great way to provide reliable 24/7 service and keep customers happy. But not all virtual answering services are created equal – the best ones are essentially an extension of your staff, helping you save time and money while they handle your calls ’round the clock.
To get the best 24/7 dispatching available, contact Insta Answer! Our team has been providing professional virtual phone answering services since 2013, and our satisfied customers span industries from medical practices to property management companies. You should reach out to Insta Answer to get the best 24/7 dispatching available. Here’s why:

Not Every Virtual Answering Service Is The Same
Our team of professional virtual receptionists are highly-trained in customer service etiquette and will ensure every call is answered in a friendly and helpful manner. They ensure that our “virtual answering” service provides actionable results, not just “answers” for callers.
This not only ensures that customers get their questions answered promptly, but it also ‘puts a face to your elevator company, meaning customers will think of you as ‘the friendly people behind the phone.’

An Extension of Your Staff
Our virtual dispatchers aren’t just “answerers” – they’re an extension of your staff. They have been trained on your processes and procedures, so you can count on them to represent your brand during each interaction with your customers accurately. Plus, we’ve designed our dispatch solution with built-in scalability to easily handle spikes in call volume without sacrificing quality.

Save Time
With Insta Answer virtual dispatching services, you’ll save time and money because our “virtual answering” team is available 24/7. You’re always covered for any after-hours inquiries or emergency repair requests.
Our trained virtual receptionists can screen your calls, so you don’t have to listen to every voicemail or take unnecessary conversations. This lets your staff focus on more ‘mission-critical’ tasks, such as providing excellent elevator service for your customers.

Save Money
With Insta Answer’s virtual answering service, you won’t have to worry about the expensive overhead costs of hiring a full-time receptionist or dispatcher. Our virtual answering solution is a cost-effective way to manage and answer calls without the added expense.
And since you can “scale” your virtual dispatching services up or down, depending on the number of incoming calls you receive, you only “pay per use” – meaning you don’t have to worry about ‘fixed costs.

Get the Best 24/7 Dispatching from Insta Answer
Virtual dispatching is an efficient and cost-effective way for elevator companies to provide quality customer service without worrying about ‘fixed costs’ or hiring extra staff. To get the best 24/7 dispatching available, contact Insta Answer today!

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Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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