When you call a business, you have specific expectations of what that call should be like. The person speaking with you should be professional, have a welcoming tone, provide the information you need, and be able to relay your message quickly and accurately. However, we know that this is not always the case.
A Live Person is Always Better Than a Robot
A common complaint from voice service callers is that they don’t like talking to a computerized voice and would prefer not being transferred to other people to have their questions answered. Your voice service represents your business and your clients and customers should feel like every message is important to you. At the very least, an answering service should fulfill each of the following instructions:
- Forwarding calls and messages to you wherever you are.
- Impressing every caller with their professionalism and cordiality but never sounding inauthentic.
- Being familiar with how your business operates and who your clients typically are.
- Answering the call and routing it as quickly as possible based on criteria such as the time of day.
Insta-Answer is The Answer
We know that the best way to make your customer feel like their message will reach the right person is to have a real human being answering the call. Our virtual receptionists are an addition to your business without the necessity of hiring more employees. Our state of the art technology and telephone infrastructure ensure that your calls and messages get routed as fast as possible due to our multi-tiered messaging. Your calls will never be on hold.
Insta-Answer.com is a U.S. based and privately owned company that has been in business for over fifty years. You have the option of using your number or a local phone number and our receptionists are available 24 hours a day and seven days a week. We have emergency dispatching and a user-friendly online portal giving you information on each call you receive. Our scripts are customizable to each business we work with. We can schedule new appointments and change or cancel appointments. Our experience and knowledge regarding what our clients want and need to grow their businesses is what separates us from other services. No matter the size or your business, the amount of calls and messages you receive, or how many orders come in every day, our answering service representatives can help you stay on top of the market.
Call Us Today
Don’t trust your business communications to just anyone. Look for an answering service that can meet all of your needs. Call Insta-Answer at 888-356-8866 or email [email protected]. We look forward to hearing from you.
