Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

THE POWER OF ANSWERING A CALL

Reading Time: < 1 minute

Providing positive experiences for clients is the basis of good business. Right? Every business owner thinks about how important it is for each client -especially new ones, to have a positive experience with each encounter they make with the business. But then how does it happen that Customer service often takes a back seat to the daily demands of running the business itself?

For instance: You’re already on a call when another client calls in. You’re in a meeting when a client has a question and calls in. You’re about to leave for the day when the phone starts ringing. Stay and answer or go ahead and leave? It will go to voice messaging; you think to yourself.

Did you know that 80% of business is conducted over the phone? The voice over the phone can close a deal or lose it. Much more is communicated than just words.

Here’s another statistic: 70% of callers will hang up without leaving a voicemail if their call isn’t answered.  Your potential client is looking for more than a machine which says, “Please leave a message.”

Here at Insta-Answer, we know that the value of a client and customer service is empowered when a call is answered by a responsive person at the other end of the line. We know that customer satisfaction and loyalty are increased by making each caller feel that he/she is listened to. The power of an alert, well-trained and courteous voice answering the call will increase customer loyalty and help to bring in new customers for you.

Try us. You’ll see the difference it will make!

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

0 0 votes
Article Rating
Subscribe
Notify of
guest


0 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Search All Our Blog Posts

Recent Posts

Contact Insta Answer

Need more information about our best-in-class services? Use the form below to reach out and contact us for more information.

Folllow IA On Social Media

Sign up for our Newsletter

Sign up to our newsletter to stay informed when we post new, useful content on our site.

Optimized by Optimole
0
Would love your thoughts, please comment.x