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If you work in the elevator business, you know that emergencies don’t schedule themselves during normal business hours. At any hour of the day or night, there could be an entrapment or problem with one of your company’s cars. There are over 19,000 elevator installation and service businesses in the US, so If you want yours to stand out, you need to offer your customers more than the competition does. One low-cost way to do this is to hire a virtual answering service who is knowledgeable about your industry.

Save Money While Offering Your Customers More
When you hire internal staff to answer your calls, you have to invest a lot in them. After training them, you need to cover their medical and dental care and 401ks. Sometimes employees need to take sick days or will come in late. However, even a perfect employee can only work 8 or 9 hours a day and only 5 days per week. The unfortunate thing about this situation is that emergencies and entrapments frequently occur after normal working hours.
Insta Answer has the perfect remedy for this situation. Our representatives are highly knowledgeable on the elevator industry and work 24 hours a day, every day of the year. The best part is that it costs as little as $3 per day to provide this around the clock service to your customers. During this pandemic businesses everywhere are looking for ways to cut costs. We’re here to tell you that saving money doesn’t have to me mean making sacrifices.

We Create Top Competitors
Companies that partner with us become leaders in their industry because we allow them to provide top of the line services that are out of reach to other businesses. Insta Answer supplies 24/7 elevator monitoring, with customizable databases of all your company’s cars and their statuses. We receive calls directly from elevator phone cars, and our live operators are highly skilled at keeping customers calm while dealing with emergencies quickly and efficiently. Our representatives are expertly trained in the elevator industry, so they already know the types of questions your customers or suppliers will ask.

​If you want to sleep easier at night knowing your business is prepared for any emergency situation, then give us a call. We love saving our customers money, and we’re experts at handling entrapments and emergencies. Contact us at 877-631-9711, and we’ll start tailoring a solution that’s perfect for your business.

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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