HOW COVID-19 HAS CHANGED THE ELEVATOR SERVICE INDUSTRY
Reading Time: 2 minutesThere’s no doubt that the COVID-19 pandemic has changed nearly every industry since it began last spring. After a year of changes, precaution, coping, and
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TOP 3 TENANT COMPLAINTS TO EXPECT THIS SPRING
Reading Time: 2 minutesTo property managers, the change of the seasons brings about more issues than just spring cleaning. For most, it means the beginning of a long
4 SECRETS FOR IMPROVING YOUR ELEVATOR DISPATCHING
Reading Time: 2 minutesThere’s a difference between a “great company” and a “good company,” no matter the industry, but sometimes it’s still tricky to pinpoint exactly what it
MOST COMMON DISTRESS CALLS FROM HEATING OIL CUSTOMERS
Reading Time: 2 minutesThere are a lot of potential sources for problems with oil and gas units, but most of them give off warning signs that fall under
HOW WELL DOES YOUR HVAC OR SERVICE COMPANY HANDLE RESPONSE TIMES?
Reading Time: 2 minutesWith all businesses, customers expect a fast response to their phone calls and inquiries. However, in certain industries, having a responsive customer service team is
HOW TO HANDLE THE MOST COMMON ELEVATOR EMERGENCIES PASSENGERS ENCOUNTER
Reading Time: 2 minutesPassenger safety matters—explore how to handle common elevator emergencies with clear steps to remain calm, safe, and informed during unexpected events.
HOW COVID-19 HAS RAISED THE BAR FOR CUSTOMER SERVICE EXPECTATIONS
Reading Time: 2 minutesThe sudden shift from face-to-face interactions to remote business has put a lot of pressure on customer service, making poor customer service an even bigger
ACCESSIBILITY & ELEVATOR MONITORING: CELEBRATING DISABILITIES AWARENESS MONTH WITH INSTA ANSWER
Reading Time: < 1 minuteDiscover how Accessibility & Elevator Monitoring enhance safety, inclusion, and reliability while celebrating Disabilities Awareness Month.
HOW POOR CUSTOMER SERVICE CAN IMPACT YOUR PROPERTY MANAGEMENT COMPANY
Reading Time: 2 minutesPoor customer service can severely hurt a Property Management Company, leading to unhappy tenants, client loss, reduced trust, and long-term business risks.
IS YOUR OIL & GAS COMPANY SUCCEEDING AT RESPONSE TIMES?
Reading Time: 2 minutesOil and Gas companies know how important it is to retain customers during emergencies. For all businesses, offering excellent customer service is an essential key