Do Customers Expect Too Much? Navigating the Landscape of Modern Expectations
Reading Time: 3 minutes Do Customers Expect Too Much? Navigating the Landscape of Modern Expectations Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction The statement, “Customers expect too much!” has become increasingly familiar, especially among blue-collar service businesses. Technology and global trade are changing how we serve customers.