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If you’re a property manager, one of your top responsibilities is to retain tenants. If you want to retain tenants, you have to keep them happy, which means taking their calls no matter what time of day or what day of the week. Are you looking for a virtual dispatching team that will provide your tenants with a friendly, knowledgeable, and professional calming voice and let you have a life after hours? You can stop looking. You’ve found it!

Why Hire a Virtual Dispatcher?

Customer Service 
Every time you have to find a new tenant, you lose money. Simply put, turn over is expensive. When tenants call with problems, they want to reach a human being on the other end. At the same time, you want to balance work with a life and don’t want to answer calls 24/7. You also don’t want to keep answering the same routine calls that you receive over and over again. That’s where we come in. We will answer the calls, dispatch to your maintenance crew, keep your tenants at ease and let you relax.

Emergency Calls 
People will call you with emergency calls and expect you to have the answers. We train our virtual representatives on what to do in case of property emergencies. Our representatives will know who to contact for dispatching in case of emergencies and ensure that your tenants are handled promptly and with care.

Finding new tenants is an expense you don’t need. We’ve been handling property management customer service calls for 50 years and will keep your tenants happy, which is really the name of the game. To find out more about how we can help property management companies run more smoothly, call us now to get started for as little as the cost of a coffee a day at 877-631-9711 or click here.

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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