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Many factors come into play when customers choose which companies to buy from, and your business may be getting overlooked. Depending on the scale of their needs, customers may favor full service oil companies over discount oil companies like your own, but it doesn’t have to be that way. Don’t miss out on a big sale just because your business may be small. Keep up with your largest competitors by offering these services your customers wouldn’t typically expect from a discount oil company…

1. Thorough service plans and tune-ups to choose from that fit your customers’ needs and budgets and can be customized at their convenience

2. A reliable oil supply with little or no risk of running out

3. A large team of highly trained and qualified technicians for handling services and repairs whenever customers need instead of waiting on a smaller team to get around to your next customer

4. A variety of delivery options for both delivery method and availability, such as automatic/recurring delivery or 24/7 delivery

5. Affordable and flexible pricing plans to choose from like variable, ceiling, fixed, and monthly budgeting to help customers manage their energy costs

6. 24/7/365 customer service and support with knowledgeable, kind operatives to help your customers properly and promptly

These factors are what set full service oil companies apart from discount companies, and may very well be the deciding factors of why a potential customer decides to choose one of your competitors. Offering the best possible service no matter what size your company is can put your company ahead of the competition and ensure that you keep your current customers around, attract new customers, and never miss a potential sale from anyone.

At Insta Answer, we have over 50 years of experience handling customer calls with care, urgency, comprehensive knowledge, and complete competence. We’ll take care of all of your calls, so you can get back to the rest of your business. We know the oil and gas industry, we know how to navigate any issues that may arise, and we know exactly what your company needs. We’re here for you. Call us today at (877) 631-9711 to see how we can handle your calls.

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Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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