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Your clients expect and require the best possible service when it comes to elevator maintenance and repairs. To keep passengers safe and keep your business at the top of its game, here are four absolutely essential tips for elevator maintenance.

1. Keep records for repairs
Keeping a log of all of your elevator repairs allows you to track how much each unit is used, how often each has needed repair, and if there are indicators of a problem. By tracking the maintenance, cleaning, and inspection of elevators, it’s easier to diagnose a problem when one arises, having already established an overview of the unit’s history to compare to its current condition.

2. Inspect often
Hand in hand with record-keeping is frequent inspection. In order to stay on top of any issues that come up and prevent some beforehand, you should be persistent with your elevator inspections. Don’t settle for making sure things are in working order; make sure they exceed standards and take note of any that could benefit from upgrades.

3. Replace outdated & faulty equipment
Once these inspections help you identify units in need of upgrades, make those changes. Switch out burnt out bulbs, old light switches, and any other parts in need of replacement. When new equipment and technology comes into play, don’t hesitate to take advantage of it to ensure efficiency and prevent accidents or complaints.

4. Be mindful not to damage during cleaning & repairs
Repairing and maintaining elevators is a lot of responsibility, so making sure you’re using the right equipment is essential. Elevator mechanisms are prone to corrosion when cleaned improperly. To avoid this, it’s best to stick to products designed specifically for the purpose of cleaning heavy machinery.

While you’re busy on repairs or managing your staff, it makes a big difference not having to take care of your business’s calls. So to make your job as easy as possible, hire Insta Answer. We’ll handle all of your calls with intelligence, expedience, and a smile in our voices. Give us a call today.

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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