the basics of elevator ada requirements
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For many people, elevators are the preferred mode of transportation in multi-floor buildings. For some, they’re not just preferred, they’re a necessity. Elevators are essential for providing equal access to spaces for those with disabilities and mobility issues.

​As such, there are certain requirements imposed upon elevator services to ensure that these individuals get the assistance they need. Among those are regulations created and upheld by the Americans with Disabilities Act (ADA). Here are a few broad ways ADA restrictions impact the elevator industry.

Elevators need to be located in places that are easily accessible, like a hallway with heavy foot traffic or lobby of a building, to ensure all people have quick access to the elevators.

Elevator control panels need to be fully operational, reachable, accessible in braille, placed beside the elevator doors, and accompanied by lights indicating the direction the elevator is moving so that everyone is able to reach, operate, and understand the mechanisms at play.

Elevator doors and interior should be wide enough for wheelchairs users to enter, exit, and ride accompanied by one additional passenger.

Elevator floors should be slip-resistant without any loose tiles, floorboards, or carpets, accompanied by adequate hand rails to prevent falls.

Emergency Services
In case of accidents, malfunctions, and other emergencies, elevators require accessible emergency call buttons in plain view that connect passengers to rescue service dispatchers via telephone or video communications.

As an elevator service company, it is your responsibility to adhere to these requirements to ensure the safety and comfort of your elevator passengers. And as for emergency services, Insta Answer is available for elevator dispatching services 24/7. Give us a call today to get started.

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Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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