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The coronavirus pandemic has totally disrupted how the world operates, and businesses everywhere have had to make changes in order to ensure their continued success during this time. After the pandemic is over, which changes will stick around for plumbing and HVAC companies? At Insta Answer, our job is to bring added success to your business, so we’d like to share our advice on what prospering after the pandemic will look like.

1. An Online Presence Continues to be Vital
The plumbing and HVAC industries are extremely competitive, making marketing a very important aspect of your business. During the pandemic, the most successful businesses were the ones that had an active social media and online presence, making it easy for customers to discover their business and learn about their services. This will continue to be very important moving forward.

2. Attention to Health and Safety Remains a Focus
The pandemic has encouraged health-conscious behaviors, such as increased hand washing, wearing gloves or other personal protective equipment, and staying home when experiencing cold symptoms. Workers in the plumbing and HVAC industries spend a lot of time dealing directly with the public, so the best thing a company can do is to put the health and safety of its workers first.

3. Remote Working Is an Essential Business Solution 
The Harvard Business School reports that more than one-third of companies that have switched to remote work during the pandemic believe they will continue to work this way after COVID-19 ends. The impact is clear: hiring remote workers is more efficient and saves money. For plumbing and HVAC companies, this means that there will be less need to hire in-office staff to answer phones. Insta Answer has been saving companies money for over 50 years, by providing industry expert dispatchers for as little as $3 per day.

Why hire expensive in-office staff who can only work limited hours each day? Not only does Insta Answer save you money, we work around the clock every day of the year. Our virtual dispatchers smoothly handle any emergency, and dispatch calls to your professionals as needed. If you want to ensure the continued success of your plumbing or HVAC company, the most impactful action you can take is to save yourself money while hiring our experts. Give us a call today and set your business up for a prosperous new year.

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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