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HVAC and service companies have always been crucial to our society and these days, with the never-ending pandemic, they are more essential than ever. HVAC, plumbing, electricians and other service based businesses are considered essential services and calls keep rolling in no matter what time of day. If you’re in the HVAC, plumbing or other essential service industries, then you already understand how important maintaining a smoothly running business is. You also know that your answering service must be top notch during these times or a customer or lead will  try a competitor. With regulations in the work place and social distancing protocols, keeping up with the incoming calls is a chore. And when you go home at night you don’t want to have to worry about answering after hours calls because your receptionist or dispatcher went home for the day.

A Good Answering Service Keeps Your Business Running Efficiently
Insta Answer is in the business of helping other companies succeed, and for the past 50 years we’ve been watching what good answering services can do. We know from experience that having knowledgeable representatives answering the phone around the clock keeps your business running smoothly and efficiently, and keeps customers satisfied. Our reps know the difference between a leak and a flood! No customer wants to leave a message on voice mail. These days, more than ever before, it is essential to have a friendly, skilled, expert dispatching your calls. With the next widespread wave of coronavirus here and the world hunkering down, our phone systems are more vital than ever.

Are Your Dispatchers Ready for an Emergency?
Insta Answer is highly experienced in the HVAC, plumbing and other service based industries, and we understand how to handle your customers. Not only do we understand how most HVAC and plumbing businesses work, we are highly skilled at efficiently handling emergency situations. Our reps know that every second counts and thousands of dollars of damage can happen each minute if a problem isn’t dealt with quickly. If you want to convert prospective customers into satisfied retained customers,  then you need to focus on improving your answering service, and a virtual answering service is the way to do that.

Pay Less and Give More
Whether times are tough or prosperous, Insta Answer helps businesses cut costs. For less than $100 per month or $3 a day you can have an HVAC or plumbing industry knowledgeable representative answering and dispatching your calls, every hour of the day, and every day of the year. We know that HVAC and plumbing emergencies can happen at any hour of the day, and that’s why we work around the clock. No matter what situation arises, we handle it quickly and competently, so that your business looks good and your customers are taken care of.

​In these difficult times, we need to be doing everything we can for our businesses and our customers. Offer your customers more. Boost your answering service and retain your clients. Hand the burden over to us, so that we can answer your calls 24 hours a day, 365 days a year while paying a fraction of what you would pay an in-house staff member. Contact us today and improve your customer service.

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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