Not every call requires a complex conversation with someone at the top of your team, and having a virtual dispatch service handle the majority of the quick and simple questions your business receives frees up time that can be better spent solving more complicated problems. As the first point of contact between a customer and your business, we can determine which calls actually need to be scheduled and sent to an expert from your business and which quick questions can just as easily be answered by a third party. This alternative to answering all of your own phone calls can save a significant amount of time for your team members at a lower cost than what you would need to spend to have someone handling this work in-house at all times.
Your customers call your business when it is convenient for them, but this may not always align with when the specific person they need to speak to is available. Our virtual scheduling services can quickly and conveniently let customers know when you will be able to meet with them to handle a more complex issue, as well as automatically add items to your calendar.
24/7 Virtual Answering Service
It probably isn’t feasible for your business to have someone available to answer the phone around the clock, but your customers may run into problems or urgent questions at any time of day or night. Our virtual receptionists can help to mitigate immediate needs and let callers know when a member of your team will be available to discuss more complex concerns.
At Insta-Answer, we prioritize providing the best virtual dispatch services for businesses in a wide range of industries. Contact us today to learn more about how choosing us can benefit your business or to get started with the best virtual answering service available!