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Property management companies have a lot of demands placed on them! It can be time-consuming to balance the needs of property owners and current tenants while drawing in future clients. Insta Answer has been working with property management companies since 1995, so we know what it takes to be highly successful in this industry. If you’re looking for ways to bring added growth to your company, then read on for our top five tips.

1. Social Media Presence
The importance of connecting with property owners, residents, and potential tenants cannot be overstated, and social media is the most effective way to do this. For example, after giving their social media page an attractive redesign, one real estate company was able to increase its followers by 8,000%. By staying engaged and sharing relevant articles on various social media platforms, property management companies can establish themselves as industry experts and draw a lot of attention.

2. Improve Your Technology
Look for ways to make your work easier and more efficient. There’s a digital tool for every property management operation: handling finances, tracking rent payments, generating property management leads, offering virtual showings or meetings, taking tenant maintenance requests, and more.

3. Invest in Your Website
Your website is a reflection of your business, and often the first impression you’ll have on potential customers, so it’s important that it be visually appealing, easy to navigate, and memorable. Having a well-designed website will bring in enough new business to make web design worth your time and money.

4. Offer Free Resources
Offering free resources to owners, tenants, and even potential customers, you can build a reputation as a useful, trustworthy, and giving company. Compile information on pet policies, rental repairs, sample rental agreements and sublet forms, as well as relevant tips and local information.

5. Keep Clients Happy
Before looking to expand your company, make sure you’re also catering to your current clients and ensuring positive feedback. Focus on anything that needs your attention or jobs that you’ve been neglecting. Make sure that you have the capabilities to communicate with owners and tenants alike. A great way to do this is by hiring a virtual dispatching service, like Insta Answer, to handle your calls 24/7.

As your business expands, so will demands from your clients. However, Insta Answer lets you stay on top of it all while saving money. Be there for your tenants and clients with our scalable, round the clock service and only pay when the phone rings. Contact us today and put our experts to work for you.

Picture of Steve Samuels

Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

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