Multi-tiered Messaging

Our Customer Service Representatives (CSRs) work from multi-tiered scripts in order to ensure that they ask the right questions, dispense the right answers, and collect the right information.

Insta-Answer finishes off our polished service by delivering the message and/or the outcome account to you anyway you want it. Our staff will ensure the delivery of information vital to your business whatever way you prefer- whether that means through a phone call, fax, e-mail, text message, or a combination delivery system. Additionally, we can produce management reports to your unique specifications and deliver them on your pre-established schedule.