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CONSTRUCTION

Large or small projects, you have enough to do! Insta-Answer is your simple solution to prevent being bound in the office or leaving client calls unanswered. So whether your working alongside your employees, inspecting sites, meeting with customers, or somewhere in-between, get back to what you do best - we'll take it from here! 

ELEVATOR

After hours emergency maintenance is crucial to being a top competitor in your field and for the satisfaction of your customers! 

With specialization in entrapments, elevator monitoring, and the ability to receive calls directly from elevator car phones, our precise services compliment each elevator company we partner with. Insta-Answer also allows for customizable databases containing each of your company's car status, whether shut down, low priority, or high priority accounts.

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ENERGY

Energy services are intrinsic to the function of our society at the residential and commercial levels! But Natural Gas, Propane, Heating Oil, Lubricants, Gasoline, and Diesel emergencies cannot wait. Insta-Answer can help manage your 24/7 calls, dispatching customer needs so you can maintain speed and efficiency.

HVAC

Nothing is more important than the comfort and safety of your customers - Let us help you keep the sweat off their brows and the chill out of their bones! Insta-Answer is ready, 24/7, to answer your client's residential and commercial needs while simultaneously acting as the middle man by only dispatching on-call employees to the emergencies and situations you specify.

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PLUMBING

When the pipes are dripping or the toilet backs-up customers need plumbing service on the fly! Day or night and more often than not, customers with plumbing emergencies cannot wait and will move from business to business until someone answers their call! Don't let your ad dollars go to waste or lose on potential  profit - let us make your business ready to act 24/7!

ELECTRICAL

When your office lights go out for the night, don't let your customers down! Electrical emergencies pay no attention to office hours and can occur at any moment. Whether it's a simple fix or a complete electrical failure, Insta-Answer can help you be there for customers when they need you most!

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LANDSCAPING

From mowing, to blowing, and planting to irrigation systems, a residential or commercial lawn can make a lasting first impression. Help your customers meet their landscaping needs 24/7 as Insta-Answer filters what needs your attention immediately and what can wait...of course at your preference!

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MEDICAL SERVICES

Insta-Answer can support the after-hours and on-call functions based on the protocols and directives set forth by each physician. The ability to screen, prioritize, and route messages within a medical framework is an area of special expertise but fine tuned through our call center staff.

PEST CONTROL

From years of experience in pest control services, Insta-Answer has built up a specialized system for managing calls in this industry. Our operators know what to listen for and by using our technology, know how to handle pest and rodent issues. Our scripts display the questions to ask and our CSRs work with your callers to determine if they are experiencing an emergency or if the caller simply needs to schedule an appointment for later assistance.

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REAL ESTATE MANAGEMENT

Insta Answer originally started answering tenant after-hours emergency calls. Rapidly, their role expanded to handling hundreds of calls throughout the day on a roll-over basis, providing information release questions, billing, evictions, as well as the emergencies Insta-Answer answered from the beginning.

For any real estate business, Insta Answer services eliminates the necessity to maintain internal customer service staff handling these calls. Improving management time on what matters most! 

SNOW REMOVAL

Let Insta-Answer be your front desk or after hours service! Whether our call center personnel is providing assistance in routing an influx of post-snowstorm calls in the middle of the night or acting as a secretary so you can get the most out of the day to landscape; Let us customized your service to the way you want!

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DRILLING

Whether your an offshore, land, or residential drilling contractor Insta-Answer is the perfect solution for 24/7 business management. We recognize you need someone on the line to react in emergency situations and keep your clients and employees safe! Whatever the need - you can rest easy that we've got it under control.