After hours emergency maintenance is crucial to being a top competitor in your field and for the satisfaction of your customers!

With specialization in entrapments, elevator monitoring, and the ability to receive calls directly from elevator car phones, our precise services compliment each elevator company we partner with. Insta-Answer also allows for customizable databases containing each of your company’s car status, whether shut down, low priority, or high priority accounts.

  • 24/7 Live Customer service and support on demand
  • Trained CSR’s handle calls from consumers, suppliers, and customers on your behalf
  • 24/7/365 Elevator monitoring
  • Our Live Operators understands entrapments. Keeping an uneasy situation under control!
  • Every detail tailored to the needs of your organization
  • Virtual Receptionist
  • Office overflow answering service for when the office is busy
  • Employee call out line, allowing an update to the dispatched call
  • Online Portal allows you to be in control of your on-call schedule
  • Online Portal for on-call message retrieval
  • On-call dispatching for multiple regions
  • Elevator location address’ uploaded into our system for accurate and faster dispatching