About us

We are family

Family is trust, honesty, integrity, and faithfulness. When you join our team at Insta Answer, we welcome you to be a part of our family!

As an extension of your business you can rest assured to handle our side of the business while you handle yours.

Over 50 years of experience

Since we opened our doors over 50 years ago, Insta Answer, has been family-owned and operated. We have built our business to reflect all of the positive associations that come with a family unit and strive to treat every customer as if they are part of our own.

In more recent years, the responsibility to carry on our tradition of values has been given from the hands of the originator into the hands of family member, Steve Samuels. Since he has been entrusted with the company, its services have only increased in their personal touch. Steve desired to make the company appealing to not only executive professional services but to Blue Collar businesses seeking a competitive edge of an after hours service. This idea was influenced by his belief that hard working businesses providing emergency comfort services such as heating, ventilation, air conditioning, plumbing, etc. should also have access to professional state of the art after hours answering services

Offering what your business needs

What Steve and our team have come to realize through years of practice is that every company possess unique needs. Throughout the years we have gradually tailored our offered services to cater specifically to the things that make your company special to you. It is our hope to make your ideal service scenario a reality as we piece together each aspect of what our on-call operators will say when directing calls for your business.

Other companies may offer similar services, but our service structure raises the standard of service and of course, comes with a personal touch!

Improve your customer care today!

Make the call today that could mean the difference for you and your business. We'll help manage all of the calls coming with our virtual team to make sure no call goes unanswered.

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